Dust vs Truleo

The two products have almost no feature overlap because they solve different problems.

Truleo is an intelligence layer that sits on top of systems a police agency already runs and cross-references them in one query: RMS, CAD, jail calls, cell phones, LPR, BWC and 140+ OSINT sources. Its outputs are investigative, not conversational — ranked case solvability scores (e.g. 8.5/10) to triage which case to work first, jail-call flagging of key statements and inconsistencies, automated case briefings with new leads, and report writing from department templates (the vendor cites 40 minutes down to 7). Higher tiers add BWC analysis and redaction, cell-phone dump and LPR analysis, automated interviews, plus command-level policy, budget, briefing and performance-review support. The only listed integration is Evidence.com.

Dust's features are horizontal plumbing for building agents anywhere: custom agents with your own instructions, skills and connected tools; a model choice per agent from 20+ frontier and open-source options across OpenAI, Anthropic, Google, Mistral and DeepSeek; multi-agent orchestration with scheduled and event-driven triggers; self-improving skills (shipped July 2026) that adapt from usage; email-thread agents; 70+ connectors including Slack, Notion, Google Drive, GitHub, Salesforce and Zendesk; native and remote MCP servers; Frames dashboards; Pods workspaces; Spaces for per-team data segmentation; a dual-layer permission model; and SSO/SCIM via Okta, Entra ID and Jumpcloud.

In short: Truleo's depth is investigative and vertical; Dust's depth is orchestration, connectivity and governance.

Neither product publishes a simple sticker price, and the cost models are structurally different.

Truleo is freemium and offers a 60-day unlimited trial with no credit card, so an agency can test it against real caseloads before buying. Post-trial, the stated cost structure is $100/month per connected application on top of per-user seats. That makes total cost scale with how many systems you wire in — a department connecting RMS, CAD, LPR, BWC and jail-call platforms pays per connection, not just per detective. The not-for list explicitly flags agencies that can't absorb that $100/month-per-application layer. Budget-sensitive small departments also need to weigh it against low caseloads where manual searching is still fast.

Dust is also freemium, but its billing runs on credits that vary by model and tool use — meaning a GPT-class agent and a cheaper open-source-model agent can cost materially different amounts for the same workflow. Two consequences for planners: costs are less predictable than flat seats, and unused credits do not roll over, so overbuying is wasted spend. The buyer who wants flat-rate predictable billing is explicitly called out as not a fit.

Net: Truleo's bill is driven by connected systems + seats; Dust's bill is driven by agent activity and model selection. Both require a real usage estimate before you can compare a monthly number.