Humiris vs Presto Voice

What users praise

• • Intelligently routes each query to cheapest adequate model.
• • Promises up to 80% cost savings over o1 for equal quality.
• • Claims over 70% accuracy improvement over general reasoning models.
• • Supports custom fine-tuned models alongside leading APIs.

What frustrates them

• • No independent benchmarks validate the bold cost/accuracy claims.
• • Extremely thin community feedback – only one tangential HN post.
• • Startup could sunset or pivot, risking integration investments.
• • Latency from routing engine may hit real-time applications.

What users praise

• • Vendor claims up to 95% non-intervention on drive-thru orders, saving labor costs.
• • Claims an upselling engine with 88% offer acceptance and 6% revenue lift.
• • Runs a spectrum of Voice AI models to adapt to different menus and speech patterns.
• • Has 15+ years of restaurant-industry experience and national rollout references.

What frustrates them

• • No independent user reviews or community validation of the vendor's claims.
• • Brand name 'Presto' is confused with unrelated products like canners and transit cards.
• • App Store reviews for a similarly named app cite glitches, autoload failures, and connection errors.
• • Tourists report being locked out of the related Presto transit app without a Canadian address.