Tines Story copilot vs Presto Voice
Side-by-side comparison of features, pricing, and ratings
At a glance
| Dimension | Tines Story copilot | Presto Voice |
|---|---|---|
| Purpose | AI copilot for Tines storyboard to build workflows via natural language | Drive-thru voice AI automation for QSR chains |
| Target Users | Security, IT, engineering teams already using Tines | QSR chains with drive-thrus (Dairy Queen, Taco John's) |
| Pricing Model | Freemium (requires Tines subscription) | Contact for pricing (enterprise) |
| Key Feature | Natural language workflow creation; debug & optimization suggestions | 95% non-intervention rate; upselling engine (88% offer acceptance) |
| Latest News | Version 41.6.0: record folders, story duplication (Jun 2026) | Dairy Queen partnership (Apr 2026) |
| Integrations | Tines platform apps & credentials; context-aware | ElevenLabs, major POS & headset systems |
AI chat inside Tines that drafts, debugs, and iterates on runnable automation stories.
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Presto Voice is drive-thru voice AI that takes QSR orders and upsells every car at the speaker post.
Visit WebsiteWhat real users say: Tines Story copilot vs Presto Voice
Not marketing copy and not our opinion — a structured sweep of public discussion (reviews, forums, communities and video comments), showing what people praise and what they complain about for each tool.
Tines Story copilot
8 mentions across 1 sources · 100% positive (averaged across 1 source)
Product Hunt
What users praise
- • Speeds up workflow creation from hours to seconds.
- • Lowers technical barriers for non-experts to build workflows.
- • Handles tedious tasks like adding notes and descriptions.
- • Useful for prototyping and debugging existing workflows.
What frustrates them
- • Only useful within Tines; not a standalone tool.
- • No negative feedback found in available data.
- • Advanced AI model selection may require enterprise plan.
- • Relies on Tines platform; no integration with other tools.
Researched Jul 3, 2026
Presto Voice
37 mentions across 3 sources · 32% positive — critical (weighted across 3 sources)
YouTube, App Store, Lemmy
What users praise
- • Handles POS and headset integration itself, so voice AI goes live in an active lane without pausing service
- • Built specifically for multi-location QSR franchise groups, not single shops or dine-in concepts
- • Continuous upselling of add-ons and specials on every transaction targets average-order-value lift
- • 24/7 drive-thru ordering availability removes the labor constraint of shift coverage at the speaker post
What frustrates them
- • Almost no independent, on-topic community reviews — the dataset is dominated by unrelated same-name products
- • Vendor-published KPIs (95% non-intervention, 88% upsell, 6% lift) lack third-party verification
- • Won't hand over the model to tune, which blocks teams that want to own and iterate on the voice stack
- • Only Toast is documented as a named POS integration in the available data
Researched Oct 14, 2026
Who should pick which
- QSR Chain Operator (e.g., Dairy Queen type)Pick: Presto Voice
Presto Voice is purpose-built for drive-thru automation, proven at Taco John's and The Galardi Group, with up to 95% no-touch order taking and integrated upselling to boost revenue.
- Security Analyst using TinesPick: Tines Story copilot
Story copilot lets analysts create and debug incident response workflows using natural language, reducing manual configuration time on Tines' platform.
- IT Automation Engineer in a Tines environmentPick: Tines Story copilot
Automate password resets or provisioning via plain English prompts; the copilot suggests optimizations based on connected app context, speeding up routine tasks.
- Franchise Network with multiple drive-thrusPick: Presto Voice
Presto's scalable installation with minimal disruption and menu unification across locations fits franchise needs; latest partnership with Dairy Queen validates enterprise readiness.
- Accidental Programmer in SOAR teamPick: Tines Story copilot
The copilot eliminates coding — describe what you want, and it generates Tines stories; ideal for non-coders needing rapid automation.
Frequently Asked Questions
Can Presto Voice be used for phone ordering?
Yes, Presto includes phone ordering automation as a feature alongside drive-thru automation.
Does Tines Story copilot require coding?
No, it lets you create workflows via natural language; however, it requires the Tines platform and subscription.
What is the latest version of Tines Story copilot?
The latest is version 41.6.0 (June 2026), which added record folders, story duplication, and full-text search; 41.4.0 and 41.5.0 are deprecated.
Which QSR chains use Presto Voice?
Customers include Taco John's, The Galardi Group, and recently Dairy Queen (Apr 2026 announcement).
What integrations does Presto Voice support?
It integrates with major POS and headset systems, and uses ElevenLabs voice AI models.
Can Tines Story copilot debug existing workflows?
Yes, it can explain complex logic, diagnose failures, and suggest optimizations for Tines stories.
Is Presto Voice suitable for non-drive-thru restaurants?
No, it's designed for drive-thru automation and phone ordering; not for dine-in or delivery-only.
Does Tines Story copilot include AI agents?
Yes, it includes an AI agent action for autonomous workflow activity and AI-powered text manipulation via LLM actions.
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Last reviewed: July 3, 2026