Features
Continuous real-time audit of 100% of claims
Customizable audit scorecards (compliance, coverage, leakage, reserves, service quality, subrogation)
Ingest data from Guidewire, Duck Creek, or any claims system
AI-powered analysis of claim notes and documents
Real-time alerts to managers on open files
Monitor issue resolution progress
Flag compliance deadlines and regulatory requirements
Detect coverage errors and missed exclusions
Identify overpayments and billing errors
Measure service quality metrics (contact frequency, documentation, communication)
Surface subrogation opportunities before statutes expire
Highlight stale or inadequate reserves
Replace manual pulling of files and scorecard filling
Strategic targeting of high-risk claims versus random sampling
Real-time automated dispatch decisions
Intelligent freight procurement across spot and contract channels (Scale)
Network simulation with digital twin for scenario modeling
Lane bid analysis and simulation
Agentic automation for dispatching and network management
Driver-to-load optimization considering HOS, home time, and location
Centralized planning to eliminate regional silos
Consistent dispatching using company-wide priorities
Automated routine planning tasks (80% reduction)
Revenue per truck maximization via optimized load assignments
Proof-of-Value process with customer data
Automated driver assignment recommendations
Agentic freight procurement across channels (Scale)