Features
Dialect-aware automatic speech recognition (ASR)
Natural language understanding and reasoning
Text-to-speech with regional accents and tone control
Customizable guardrails and fallback flows
Workflow engine for system integration
No-code Agent Studio for conversation design
Simulation environment for testing agents
Call transcription, scoring, and analytics
Tool calling and native function execution
<500ms streaming turn-taking latency
75+ concurrent call support
100+ voices across markets
Telephony integration (inbound/outbound)
Real-time noise cancellation with system-level audio processing
AI Meeting Copilot with GPT-4 summaries and action items
Meeting transcription with speaker identification
Accent conversion for both speaker and listener sides
On-device processing for low latency and privacy
Voice translation in 80+ languages
Call Center AI with voice isolation and after-call summaries
VIVA 2.0 platform for building voice AI agents
Webhook and MCP integration support
Desktop apps for Windows and Mac
Mobile apps for iOS and Android
SOC 2 Type II and GDPR compliance
Voice Security and Speech Analytics (new in 2026)
Compatibility with 800+ communication apps
