Features
AI agent handles calls, emails, SMS with natural voice and text
Pre-trained on thousands of real B2B collection scenarios
Automated dispute resolution (pricing, quantity, delivery, quality, more)
First contact within minutes instead of days
Payments sent directly to your account in real time
Real-time dashboard with conversation and recovery tracking
Auto-finds decision-maker contacts (130% more contacts found)
24/7/365 operation with no manual work
All touchpoints under your brand (name, voice, email domain)
SOC 2 Type II, FDCPA, Regulation F, TCPA, GDPR compliant
Supports Excel/CSV import, REST API, email forward
Integration with ERP, CRM, billing systems (30+ live)
Holdout group testing for lift measurement
Automated exclusion of already-paid, disputed, credited invoices
Abandoned payment recovery with real-time intent scoring
No-code visual workflow builder
Omnichannel deployment (web, phone, mobile)
Low-latency voice (500ms)
High throughput (300k messages/min)
Integrated prototyping and NLU modeling
Entry conditions for playbooks/workflows
Required variables for workflows
Organization-level usage breakdown
Voiceflow Core optimized model (May 2026)
Transcript filtering by workflow and tool
