Features
Omnichannel AI agent (web, email, phone, SMS, WhatsApp, Telegram)
Contextual handoff to humans with full history and signals
Rule-based reasoning with guardrails and precedent learning
What-if simulation for decision outcomes
Single API key for all AI providers
Automatic failover between AI providers
Unified billing and predictable costs
Open-source Core under MIT license (AgentDock Core)
Modular Node System for workflow composition
Proactive follow-up on quotes, reminders, and re-engagement
Compliance monitoring with 24/7 AI monitoring
Call center voice AI agents
Automated resume screening and contract processing
Financial report generation (20x faster claimed)
Team Inbox with AI-sorted tickets and alerts
Omnichannel inbox: WhatsApp, email, Booking.com, Airbnb, Instagram, Messenger, webchat
AI chatbot trained on your documents, 100+ languages, smart handoff to staff
PMS-triggered guest journey automation (pre-arrival, in-stay upsell, post-checkout review)
WhatsApp Business API campaigns with rich media, CTAs, and broadcast lists
Visual webchat widget with custom branding and AI-powered replies
Multi-property dashboard for hotel chains
Internal notes, team collaboration, shift handover
Mobile app for on-the-go management
QR code generator for WhatsApp opt-in
Dynamic list comparators for advanced guest segmentation
Automated booking confirmations and upsells
AI email co-pilot and review responder
Revenue uplift calculator: 3% booking lift, 12% upsell lift
GDPR compliant with EU hosting
