Features
Website crawling and auto-indexing
Document uploads (PDF, Word, text)
Multilingual support (95+ languages)
Custom branding and welcome message
Lead capture inside conversations
Built-in actions: buttons, forms, API calls
Human handoff: Slack, Zendesk, Freshdesk, Intercom, Help Scout, HubSpot, Salesforce
Calendly and Cal.com booking actions
Web search action for real-time info
Voice dictation in widget
File attachments in widget
Response feedback (thumbs up/down)
Conversation inbox with chat logs and lead export
No-code visual workflow builder
Omnichannel deployment (web, phone, mobile)
Low-latency voice (500ms)
High throughput (300k messages/min)
Integrated prototyping and NLU modeling
Entry conditions for playbooks/workflows
Required variables for workflows
Organization-level usage breakdown
Voiceflow Core optimized model (May 2026)
Transcript filtering by workflow and tool
