Features
Company & person-level visitor identification
Real-time Slack alerts on high-intent visits
Multilingual AI chat trained on product content
Context carry-forward from website to product
Conversational lead qualification against ICP
Dynamic routing based on fit and rules
Demo scheduling in chat (Calendly, etc.)
AI navigates and clicks inside product UI
Record-and-replay onboarding instructions
AI completes tasks (exports, config changes)
Post-sale issue resolution without human handoff
Integration with HubSpot, Salesforce, Slack, Google Ads
SOC 2 Type II certification
Audit logs and role-based permissions
AI-powered customer data platform (CDP)
Agent One autonomous AI agents for self-optimizing campaigns
Generative AI for automated content creation
Predictive AI for real-time segment targeting
Cross-channel journey orchestration with visual builder
Personalized web experiences with A/B testing
AI-powered site search with product recommendations
Dynamic email campaigns with real-time data
Mobile app personalization and in-app messaging
InStory full-screen mobile experiences
WhatsApp conversational commerce with AI agents
SMS and RCS messaging with templates
Push notifications with rich media
Conversational CX across channels (marketing, commerce, support)
Native Shopify Markets integration for global ecommerce
