Features
Omnichannel AI agent (voice, SMS, email, chat, WhatsApp)
Instant training on website / docs / FAQs
Context-aware conversations that remember past interactions
Automatic meeting booking with calendar/CRM sync
Visual workflow builder for call flows
Multi-call handling (concurrent calls)
White-labeling for agencies
Industry-specific AI roles (healthcare, finance, ecommerce)
Smart knowledge base pulling answers from uploaded content
Usage-based pricing with no hidden fees
Integration with common business tools (CRM, email, etc.)
Real-time analytics and call transcription
Multilingual AI capabilities (custom)
Batch calling for outbound campaigns (custom)
No-code visual workflow builder
Omnichannel deployment (web, phone, mobile)
Low-latency voice (500ms)
High throughput (300k messages/min)
Integrated prototyping and NLU modeling
Entry conditions for playbooks/workflows
Required variables for workflows
Organization-level usage breakdown
Voiceflow Core optimized model (May 2026)
Transcript filtering by workflow and tool
