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Apollo Chat vs Plain
Side-by-side comparison of features, pricing, and ratings
Pricing
Freemium
Contact Sales
Plans
$49/user/month
$79/user/month
$119/user/month
$35/month (1 seat) + $35/additional seat
$299/month (3 seats) + $99/additional seat
Custom pricing
Popularity
6.9k views
6.8k views
Skill Level
Intermediate
Advanced
API Available
Platforms
WebPluginAPI
WebAPIPlugin
Categories
📈 Marketing & SEO🤖 Automation & Agents
💬 Customer Support🤖 Automation & Agents
Features
Automatic call recording and transcription
AI-generated conversation summaries and action items
Objection and risk identification
Coaching scorecards and keyword tracking
Performance insights and talk-track analysis
Post-call CRM automation and follow-up drafts
Deal context integration with Apollo data
AI assistant for follow-up questions on calls
Multi-language support (implied)
GDPR compliant data handling
Consolidate Slack, MS Teams, Discord, email, chat, and portal
AI assistant Sidekick drafts replies and search knowledge
Built-in AI agent Ari for triage and investigation
Run multiple custom AI agents alongside humans
Auto-route conversations based on context, tone, or rules
Auto-assign labels, detect urgency, update thread summaries
Integrate external systems via workflows (e.g., Linear, PagerDuty)
Automated daily digests of support trends and actions
Real-time thread summaries with context and changes
API-first architecture for custom extensions and embedding
In-app chat widget and headless portal
Help center with knowledge base and Ask AI for self-service
Define SLAs, business hours, and customer tiers
Automatic data enrichment from CRM and other tools
Integrations
Apollo CRM
Apollo Data Enrichment
Apollo Engagement Platform
Slack
Microsoft Teams
Discord
Email
Linear
PagerDuty
CRM (unspecified)
Issue trackers (e.g., Jira, GitHub)
Web API for custom integrations