Features
Omni-channel AI outreach (SMS, voice, email, webchat)
Unified memory across all channels
Contextual follow-ups based on conversation history
Automatic channel switching (e.g., SMS to voice)
Real-time voice calls with callback handling
Calendar invite and confirmation email sending
CRM transcript syncing (Salesforce, HubSpot)
Customizable guardrails and policy enforcement
Opt-out management and quiet hours enforcement
A2P 10DLC registration assistance
Encryption at rest and in transit
Student lifecycle coverage (inquiry to re-enrollment)
Local presence dialing (area code matching)
REST API for custom integrations
Automatic call recording and transcription
AI-generated conversation summaries
Objection identification and extraction
Action item extraction from calls
Ask Apollo AI follow-up questions on calls
Scorecard creation for coaching
Keyword and talk track tracking
Conversation analytics and performance insights
Post-call automation for CRM updates
Automated follow-up draft generation
Deal context extraction from conversations
Real-time sentiment and booking probability scoring
Custom AI training on past emails (Professional+ plan)
Trigger conversations based on job changes and funding events
Apollo MCP for AI-driven prospecting and deal execution
