Features
Omni-channel AI outreach (SMS, voice, email, webchat)
Unified memory across all channels
Contextual follow-ups based on conversation history
Automatic channel switching (e.g., SMS to voice)
Real-time voice calls with callback handling
Calendar invite and confirmation email sending
CRM transcript syncing (Salesforce, HubSpot)
Customizable guardrails and policy enforcement
Opt-out management and quiet hours enforcement
A2P 10DLC registration assistance
Encryption at rest and in transit
Student lifecycle coverage (inquiry to re-enrollment)
Local presence dialing (area code matching)
REST API for custom integrations
Omnichannel inbox: WhatsApp, email, Booking.com, Airbnb, Instagram, Messenger, webchat
AI chatbot trained on your documents, 100+ languages, smart handoff to staff
PMS-triggered guest journey automation (pre-arrival, in-stay upsell, post-checkout review)
WhatsApp Business API campaigns with rich media, CTAs, and broadcast lists
Visual webchat widget with custom branding and AI-powered replies
Multi-property dashboard for hotel chains
Internal notes, team collaboration, shift handover
Mobile app for on-the-go management
QR code generator for WhatsApp opt-in
Dynamic list comparators for advanced guest segmentation
Automated booking confirmations and upsells
AI email co-pilot and review responder
Revenue uplift calculator: 3% booking lift, 12% upsell lift
GDPR compliant with EU hosting
