Features
Analyze support tickets for content gaps
Auto-update existing knowledge base articles
Generate new draft articles from tickets
Merge duplicate articles automatically
Edit articles with AI actions (rewrite, condense)
Adapt to brand voice for new content
Monitor Slack for knowledge topics
Integrate with Confluence, Notion, Zendesk, Guru
Integrate with Salesforce, HubSpot, Front, HelpScout
Continuous knowledge base maintenance
Analyze release notes for updates
Support for large knowledge bases
Provide suggestions for content improvement
AI agents for content curation and audience segmentation
Global lockable drag-and-drop email templates
Unified portfolio analytics with AI recommendations
Direct ads, programmatic, house promotions, conversion CTAs
Unified audience view with segments, journeys, triggered flows
Dedicated IP addresses with automated migration and warmup
Deliverability reporting and repair tools
Approval flows for newsletter production
Versioned REST API with webhooks
Native MCP server for AI agent integrations
Transactional email support (Suite only)
Works with existing ESP (Studio mode)
Automatic audience migration and warmup (Suite only)
Revenue tracking per send across all newsletters
Portfolio management with workspaces and governance
