Features
Multi-IM platform integration (QQ, Discord, Telegram, WeChat, Feishu, Slack, etc.)
Plugin system for custom extensions
Support for multiple LLM backends (OpenAI, Anthropic, Google Gemini, DeepSeek, Ollama, vLLM, etc.)
Function calling and tool use
Retrieval-Augmented Generation (RAG) with vector databases
Long-term memory and context management
Customizable personas and system prompts
Administration panel with user management and logging
Webhook and API gateway integration
Conversation history export and import
Built-in code interpreter and sandbox
Session isolation and multi-user support
Auto-update via Git or OTA
Docker and Kubernetes deployment support
Extensive documentation and community examples
No-code visual workflow builder
Omnichannel deployment (web, phone, mobile)
Low-latency voice (500ms)
High throughput (300k messages/min)
Integrated prototyping and NLU modeling
Entry conditions for playbooks/workflows
Required variables for workflows
Organization-level usage breakdown
Voiceflow Core optimized model (May 2026)
Transcript filtering by workflow and tool