Features
Autonomous AI agents for lead enrichment, support triage, and data sync
Voice-first assistant Orb with 30 HD voices in 24 languages
Multi-source RAG engine indexing 50+ data sources with source citations
No-code workflow builder with triggers and actions
Human-in-the-loop approval gates
Real-time agent activity dashboard
100+ integrations with CRM, support, and productivity tools
SOC 2 compliance, AES-256 & TLS 1.3 encryption
Role-based access control, audit logs, SSO
Data never used for model training
REST API and SDKs (Node.js, Python)
Agent performance scoring (accuracy, avg response time)
AI Agents for automated workflow execution
Flow Builder low-code automation design tool
Sidekick natural language AI assistant
Flow AI in-platform automation assistant
Voice AI for patient communications
Automated copay estimation with RTE verification
Care gap outreach and self-scheduling
Automated referral management and leakage reduction
Automated appeal letter generation
Real-time eligibility verification
Patient intake and registration automation
Order transcription automation
Denial prevention workflows
Pre-procedure instructions via Voice AI Agent