Features
Autonomous AI agents for lead enrichment, support triage, and data sync
Voice-first assistant Orb with 30 HD voices in 24 languages
Multi-source RAG engine indexing 50+ data sources with source citations
No-code workflow builder with triggers and actions
Human-in-the-loop approval gates
Real-time agent activity dashboard
100+ integrations with CRM, support, and productivity tools
SOC 2 compliance, AES-256 & TLS 1.3 encryption
Role-based access control, audit logs, SSO
Data never used for model training
REST API and SDKs (Node.js, Python)
Agent performance scoring (accuracy, avg response time)
No-code visual workflow builder
Omnichannel deployment (web, phone, mobile)
Low-latency voice (500ms)
High throughput (300k messages/min)
Integrated prototyping and NLU modeling
Entry conditions for playbooks/workflows
Required variables for workflows
Organization-level usage breakdown
Voiceflow Core optimized model (May 2026)
Transcript filtering by workflow and tool