Features
Ultra-realistic outbound AI voice agents that adapt mid-conversation
Private LLMs trained on financial services data for compliance
Automated scheduling of callbacks, branch visits, and consultations
Human-in-the-loop workflows with staff notifications via Teams
AI-powered Knowledge Base for instant staff answers
TCPA-compliant outbound calling with end-to-end audit trails
Multilingual support in real time
Loan document follow-up and reminder automation
New member onboarding welcome calls
Card activation outbound calls
Automated collections with promise-to-pay capture
Loan servicing reminders and past-due notifications
Escrow and hardship outreach automation
Proactive outreach before and after digital banking conversions
Comprehensive monitoring and documentation for regulatory compliance
Ultra-realistic text-to-speech with expressive controls (sarcasm, whisper, giggle)
Voice cloning from audio samples or text prompts
10,000+ voices across 70+ languages
Music v2 generation from text prompts, up to 320kbps output
Sound effects and ambient audio generation from prompt or library
Scribe v2 speech-to-text with 98% accuracy and speaker diarization
Dubbing v2 for voice translation with watermark options
ElevenAgents: omnichannel conversational agents via voice, chat, email, WhatsApp
Low-latency models: Eleven Flash ~75ms, Eleven Turbo v2.5
Guardrails and workflows for agent deployment
Analytics and A/B testing for conversational agents
Image and video generation (Veo, Sora, Wan, Kling, Seedance)
Ads Engine for AI-powered ad production in ElevenCreative
Flows Agent for automated creative workflows
SynthID watermarking for AI-generated audio detection