Features
Automatic meeting recording based on attendee schedule
AI transcription tailored for hosted buyer environments
Multi-person speaker labeling (up to 4 people)
AI summaries with buyer intent, objections, priorities, next steps
CRM-ready notes export (CSV, HubSpot)
Email draft generation from meeting summaries
Schedule sync for hands-off notetaking
Whole-event sentiment analysis
Anonymized macro reports for organizers
Opt-out portal for attendees (usebacktrack.com/opt-out)
Offline recording storage with auto-sync on wifi
Hosted Buyer Bible and other event playbooks
Real-time noise cancellation with system-level audio processing
AI Meeting Copilot with GPT-4 summaries and action items
Meeting transcription with speaker identification
Accent conversion for both speaker and listener sides
On-device processing for low latency and privacy
Voice translation in 80+ languages
Call Center AI with voice isolation and after-call summaries
VIVA 2.0 platform for building voice AI agents
Webhook and MCP integration support
Desktop apps for Windows and Mac
Mobile apps for iOS and Android
SOC 2 Type II and GDPR compliance
Voice Security and Speech Analytics (new in 2026)
Compatibility with 800+ communication apps
