Features
AI Revenue Agent for end-to-end renewals and expansion
Autonomous adoption drive across install base
Real-time churn interception and at-risk account saving
Unlimited memory of product knowledge base with quick retraining
Human-like customer guidance for problem discovery and change management
Instant strategy implementation (e.g., feature promotion for retention)
Technical support including code-related inquiries
24/7 availability across email, voice, and chat
Co-pilot mode for CSMs to answer questions and create success plans
Guided onboarding widget for accelerated time-to-value
Support chat bot for ticket deflection
Workflow automation for high-frequency tasks
LMS for AI-instructor-led training and education
Internal co-pilot for team productivity and knowledge access
Automatic call recording and transcription
AI-generated conversation summaries
Objection identification and extraction
Action item extraction from calls
Ask Apollo AI follow-up questions on calls
Scorecard creation for coaching
Keyword and talk track tracking
Conversation analytics and performance insights
Post-call automation for CRM updates
Automated follow-up draft generation
Deal context extraction from conversations
Real-time sentiment and booking probability scoring
Custom AI training on past emails (Professional+ plan)
Trigger conversations based on job changes and funding events
Apollo MCP for AI-driven prospecting and deal execution
