Features
Multilingual support for 10+ Indian languages (Hinglish, Hindi, Tamil, Telugu)
Bulk calling campaigns with thousands of simultaneous calls
Custom API triggers during live conversations
Human-in-the-loop transfer to live agents
Workflow integration with n8n, Make.com, Zapier
Natural conversation capabilities (interruptions, <300ms latency)
20+ integrated ASR, LLM, and TTS models
Bring Your Own Keys (BYOK) for LLM, TTS, ASR
Model switching per call for optimal cost/performance
No-code playground for non-developers
Comprehensive analytics dashboard
Inbound call handling with 24/7 support
Outbound call initiation (cart abandonment, COD confirmation)
Knowledge base integration for context-aware responses
AI Agents for automated workflow execution
Flow Builder low-code automation design tool
Sidekick natural language AI assistant
Flow AI in-platform automation assistant
Voice AI for patient communications
Automated copay estimation with RTE verification
Care gap outreach and self-scheduling
Automated referral management and leakage reduction
Automated appeal letter generation
Real-time eligibility verification
Patient intake and registration automation
Order transcription automation
Denial prevention workflows
Pre-procedure instructions via Voice AI Agent
