Features
No-code drag-and-drop chatbot builder
Omnichannel deployment (WhatsApp, website, Instagram, Facebook, Telegram, MS Teams)
AI-powered conversations with GPT-5, Gemini, Claude, LLaMA, DeepSeek
Train AI on knowledge base (websites, PDFs, FAQs, Google Sheets, Notion, Google Drive)
Intent-based chat routing
Unified inbox for all channel conversations
Live chat and human handover
Appointment booking and scheduling
WhatsApp bulk messaging and shop automation
Multilingual chatbot support
Analytics and reporting (leads, resolution rate, etc.)
Customer segmentation and custom attributes
Built-in AI assistance for flow creation
White-label and reseller programs
No-code visual workflow builder
Omnichannel deployment (web, phone, mobile)
Low-latency voice (500ms)
High throughput (300k messages/min)
Integrated prototyping and NLU modeling
Entry conditions for playbooks/workflows
Required variables for workflows
Organization-level usage breakdown
Voiceflow Core optimized model (May 2026)
Transcript filtering by workflow and tool