Features
No-code drag-and-drop chatbot builder
Omnichannel deployment (WhatsApp, website, Instagram, Facebook, Telegram, MS Teams)
AI-powered conversations with GPT-5, Gemini, Claude, LLaMA, DeepSeek
Train AI on knowledge base (websites, PDFs, FAQs, Google Sheets, Notion, Google Drive)
Intent-based chat routing
Unified inbox for all channel conversations
Live chat and human handover
Appointment booking and scheduling
WhatsApp bulk messaging and shop automation
Multilingual chatbot support
Analytics and reporting (leads, resolution rate, etc.)
Customer segmentation and custom attributes
Built-in AI assistance for flow creation
White-label and reseller programs
Train on PDFs, URLs, help desk integrations, audio & video
Automatic escalation to live agents or helpdesk
Human correction feedback for continuous learning
Multi-provider support (OpenAI, Claude, Gemini, Llama, Deepseek, Perplexity)
Voice and phone AI agents on Turbo plan
Built-in analytics with resolution tracking and coverage gap analysis
GDPR compliant and SOC 2 certified (Enterprise)
5-minute setup, embeddable chat widget
Multi-step workflow automation with conditional branching
Workspace private AI enterprise search
Autonomous resolution rate up to 92% on heavy knowledge bases
Confidence scoring and out-of-scope detection
Multilingual chat responses with custom persona, avatar, tone
Lead capture, qualification, and CRM sync
Integrations with Zendesk, Freshdesk, HubSpot, Salesforce, Slack, Zapier, WhatsApp
