Features
No-code AI voice agent builder
On-prem PBX, SBC, contact center integration
Knowledge base ingestion with semantic indexing
Live human supervision with real-time monitoring
Post-call recording, transcription, sentiment tagging
Context-aware call transfer with conversation history
Automatic CRM field updates from call data
Batch calling – hundreds of personalized calls at once
Real-time sentiment scoring and confidence levels
Observability dashboard for call decisions and outcomes
Supports inbound and outbound calls
Ultra-realistic text-to-speech with expressive controls (sarcasm, whisper, giggle)
Voice cloning from audio samples or text prompts
10,000+ voices across 70+ languages
Music v2 generation from text prompts, up to 320kbps output
Sound effects and ambient audio generation from prompt or library
Scribe v2 speech-to-text with 98% accuracy and speaker diarization
Dubbing v2 for voice translation with watermark options
ElevenAgents: omnichannel conversational agents via voice, chat, email, WhatsApp
Low-latency models: Eleven Flash ~75ms, Eleven Turbo v2.5
Guardrails and workflows for agent deployment
Analytics and A/B testing for conversational agents
Image and video generation (Veo, Sora, Wan, Kling, Seedance)
Ads Engine for AI-powered ad production in ElevenCreative
Flows Agent for automated creative workflows
SynthID watermarking for AI-generated audio detection
