Features
Automatic call recording and transcription
Real-time sentiment analysis
Speaker identification (who said what)
Keyword and topic extraction
Call scoring and qualification
Source attribution (ad campaign, keyword)
Integration with Google Ads, Facebook Ads
Customizable dashboards and reports
Call recording download and sharing
Team collaboration and notes
Automated alerts for high-intent calls
CRM integration (Salesforce, HubSpot)
Call log export (CSV, JSON)
Email capture and analysis
Web meeting recording (Zoom, Teams)
AI Tracker agent for buyer response monitoring
Automated follow-ups via AI agents
AI-powered forecast correction and risk flags
AI Trainer for coaching based on real calls
Gong Engage: personalized outreach at scale
Gong Forecast: unbiased pipeline predictions
Gong Enable: scalable rep development workflows
Revenue Graph connecting contacts, accounts, deals
Real-time deal board with next-step recommendations
Role-specific dashboards (AEs, managers, RevOps)
Compliance templates for financial services and healthcare
Custom agents via Revenue Harness
