Features
Autonomous AI phone agents with natural conversation
Real-time call analytics and sentiment tracking
Seamless human escalation with context handoff
Multi-turn dialogue and follow-up handling
Custom voice personas (tone, accent, pacing)
CRM/helpdesk integration (Zendesk, Salesforce, HubSpot)
Post-call transcripts and summaries
No-code workflow builder for call flows
Concurrent call handling with auto-scaling
Call recording and compliance archiving
Custom LLM fine-tuning on call logs
IVR-style menu navigation with AI
Visual flow designer with flow view and prompt view
In-house telephony infrastructure
Knowledge base for agent-specific info
Test calls with real conversation simulation
Customizable greeting and disclaimer
Automated lead qualification logic
Appointment scheduling and booking
Objection handling with fallback flows
Multi-use case support (customer service, receptionist, concierge)
Real-time booking and qualification
AI voice agents for specific industries
Integration with calendar scheduling (Cal.com)
Enterprise compliance (SOC2, GDPR, ISO 27001, HIPAA)
White-label and reseller toolkit (Enterprise tier)
SIP trunking and native telephony (Enterprise tier)
