Features
Autonomous multilingual AI agents for voice, chat, email, WhatsApp, social media
Real-time agent copilot with live call assistance and next-best-action
Supervisor dashboard for 100% conversation quality review
Automated QA and agent scoring
Sentiment analysis and voice of customer extraction
Conversational summarization and transcription
Multi-session context retention across channels
Custom reporting and BI integrations
AI agent simulator for testing
Knowledge base and agent memory
Workflow automation via actions framework
Campaign management and Customer 360 view
Multilingual support with cross-lingual AI
Compliance guardrails and live objection handling
Sub-second voice latency with natural interruption handling
Records and transcribes conversations in 98 languages
AI-generated call summaries and follow-ups
Automated CRM field filling with zero setup
AI coach scores calls with custom scorecards (BANT, MEDDIC, SPICE)
Real-time pipeline and GTM insights
AI Crew no-code autonomous agent builder
MCP server to query sales data from any AI tool
Mobile app for offline and in-person meeting capture
Conversation library with search and playback
AI object detection for matching deals in CRM
AI field suggestions without manual prompts
Human-in-the-loop data sync control
Performance dashboards for team improvement
GDPR-compliant and ISO 27001 certified
Free licenses for other departments
