Features
AI chat agent for website visitor engagement
AI voice agent for outbound patient calls
Automated appointment scheduling from conversations
Lead capture with contact information extraction
Customizable knowledge base (services, conditions, pricing)
Integration with scheduling and CRM systems
Analytics dashboard for conversation and conversion tracking
24/7 automated patient communication
Seamless handoff to human staff when needed
AI-powered candidate sourcing from global talent pool
Automated technical assessments with live coding
Structured feedback reports for each candidate
Skills-based matching vs. resume keyword matching
Compliance-ready hiring for global teams
ATS integration with Greenhouse and Lever
Custom assessment criteria per role
Real-time candidate communication and scheduling
Bias reduction via blind evaluations
Dashboard for pipeline tracking and metrics
Post-assessment rank lists for decision-making
Asynchronous interviewing for remote candidates
Mercor Enterprise AI for enterprise AI solutions
Scalable infrastructure handling 10x volume growth
