Features
AI chat agent for website visitor engagement
AI voice agent for outbound patient calls
Automated appointment scheduling from conversations
Lead capture with contact information extraction
Customizable knowledge base (services, conditions, pricing)
Integration with scheduling and CRM systems
Analytics dashboard for conversation and conversion tracking
24/7 automated patient communication
Seamless handoff to human staff when needed
No-code visual workflow builder
Omnichannel deployment (web, phone, mobile)
Low-latency voice (500ms)
High throughput (300k messages/min)
Integrated prototyping and NLU modeling
Entry conditions for playbooks/workflows
Required variables for workflows
Organization-level usage breakdown
Voiceflow Core optimized model (May 2026)
Transcript filtering by workflow and tool
