Features
Automated WhatsApp and voice call reminders
No-code workflow builder for patient journeys
Two-way communication (inbound/outbound)
Integration with EMRs (Tasy, MV, Pixeon, etc.)
Waiting list and appointment slot management
Pre- and post-consultation automated messages
Satisfaction survey distribution
Analytics dashboard (no-show rates, response metrics)
Multi-language support (Portuguese, Spanish)
Campaign management for mass notifications
Patient consent and opt-out management
Scheduling rules engine (time zone, channel preference)
Bulk message broadcasting
Real-time delivery and read receipts (WhatsApp)
AI Agents for automated workflow execution
Flow Builder low-code automation design tool
Sidekick natural language AI assistant
Flow AI in-platform automation assistant
Voice AI for patient communications
Automated copay estimation with RTE verification
Care gap outreach and self-scheduling
Automated referral management and leakage reduction
Automated appeal letter generation
Real-time eligibility verification
Patient intake and registration automation
Order transcription automation
Denial prevention workflows
Pre-procedure instructions via Voice AI Agent
