Features
24/7 AI voice call answering
Complex order taking with modifications and add-ons
Direct POS integration: Toast, Square, Clover, SkyTab
Smart upselling based on order history and menu
Multilingual support: English, Spanish, and more
Reservations and event triage
Route complex queries to human staff
Analytics dashboard: call volume, revenue recovered, peak times
Customizable prompts and menu learning
Works with existing phone numbers
Never puts callers on hold
Starter template with initial training
Real-time inventory awareness via POS
Accent and speech variation handling
Omnichannel inbox: WhatsApp, email, Booking.com, Airbnb, Instagram, Messenger, webchat
AI chatbot trained on your documents, 100+ languages, smart handoff to staff
PMS-triggered guest journey automation (pre-arrival, in-stay upsell, post-checkout review)
WhatsApp Business API campaigns with rich media, CTAs, and broadcast lists
Visual webchat widget with custom branding and AI-powered replies
Multi-property dashboard for hotel chains
Internal notes, team collaboration, shift handover
Mobile app for on-the-go management
QR code generator for WhatsApp opt-in
Dynamic list comparators for advanced guest segmentation
Automated booking confirmations and upsells
AI email co-pilot and review responder
Revenue uplift calculator: 3% booking lift, 12% upsell lift
GDPR compliant with EU hosting