Features
Train on website, Notion, Google Drive, YouTube, PDFs, and more
Auto-sync data sources (weekly retrain)
Omnichannel deployment (web widget, WhatsApp, Slack, Crisp, Telegram)
Human handoff (take over conversations)
Shared inbox for team management
Function calling (custom API endpoints)
Customizable chatbot persona and branding
GPT-4o-mini on free tier, GPT-4 on paid tiers
No-code visual workflow builder
Omnichannel deployment (web, phone, mobile)
Low-latency voice (500ms)
High throughput (300k messages/min)
Integrated prototyping and NLU modeling
Entry conditions for playbooks/workflows
Required variables for workflows
Organization-level usage breakdown
Voiceflow Core optimized model (May 2026)
Transcript filtering by workflow and tool