Features
Train on website, Notion, Google Drive, YouTube, PDFs, and more
Auto-sync data sources (weekly retrain)
Omnichannel deployment (web widget, WhatsApp, Slack, Crisp, Telegram)
Human handoff (take over conversations)
Shared inbox for team management
Function calling (custom API endpoints)
Customizable chatbot persona and branding
GPT-4o-mini on free tier, GPT-4 on paid tiers
Train on PDFs, URLs, help desk integrations, audio & video
Automatic escalation to live agents or helpdesk
Human correction feedback for continuous learning
Multi-provider support (OpenAI, Claude, Gemini, Llama, Deepseek, Perplexity)
Voice and phone AI agents on Turbo plan
Built-in analytics with resolution tracking and coverage gap analysis
GDPR compliant and SOC 2 certified (Enterprise)
5-minute setup, embeddable chat widget
Multi-step workflow automation with conditional branching
Workspace private AI enterprise search
Autonomous resolution rate up to 92% on heavy knowledge bases
Confidence scoring and out-of-scope detection
Multilingual chat responses with custom persona, avatar, tone
Lead capture, qualification, and CRM sync
Integrations with Zendesk, Freshdesk, HubSpot, Salesforce, Slack, Zapier, WhatsApp
