Features
Train on website URLs, PDFs, and text
Lead capture: collect name, email, phone
Customizable chatbot appearance (colors, position, logo, name)
Personality settings for response style
Inbox to review conversations and refine answers
Multiple AI models: GPT-4o, GPT-4o mini, GPT-4.1, o3-mini
Domain restrictions to limit chatbot to specific domains
Abuse guardrails to prevent misuse
Install with one line of code or shareable link
Supports Shopify, WordPress, Squarespace, Framer
Up to 11M characters of context
Multiple chatbots per account
Email notifications for new conversations
No credit card required for free tier
No-code visual workflow builder
Omnichannel deployment (web, phone, mobile)
Low-latency voice (500ms)
High throughput (300k messages/min)
Integrated prototyping and NLU modeling
Entry conditions for playbooks/workflows
Required variables for workflows
Organization-level usage breakdown
Voiceflow Core optimized model (May 2026)
Transcript filtering by workflow and tool
