Features
Train on website URLs, PDFs, and text
Lead capture: collect name, email, phone
Customizable chatbot appearance (colors, position, logo, name)
Personality settings for response style
Inbox to review conversations and refine answers
Multiple AI models: GPT-4o, GPT-4o mini, GPT-4.1, o3-mini
Domain restrictions to limit chatbot to specific domains
Abuse guardrails to prevent misuse
Install with one line of code or shareable link
Supports Shopify, WordPress, Squarespace, Framer
Up to 11M characters of context
Multiple chatbots per account
Email notifications for new conversations
No credit card required for free tier
Train on PDFs, URLs, help desk integrations, audio & video
Automatic escalation to live agents or helpdesk
Human correction feedback for continuous learning
Multi-provider support (OpenAI, Claude, Gemini, Llama, Deepseek, Perplexity)
Voice and phone AI agents on Turbo plan
Built-in analytics with resolution tracking and coverage gap analysis
GDPR compliant and SOC 2 certified (Enterprise)
5-minute setup, embeddable chat widget
Multi-step workflow automation with conditional branching
Workspace private AI enterprise search
Autonomous resolution rate up to 92% on heavy knowledge bases
Confidence scoring and out-of-scope detection
Multilingual chat responses with custom persona, avatar, tone
Lead capture, qualification, and CRM sync
Integrations with Zendesk, Freshdesk, HubSpot, Salesforce, Slack, Zapier, WhatsApp
