Back to Tools
Civils.ai vs Gainsight
Side-by-side comparison of features, pricing, and ratings
Customer success and product experience platform to reduce churn and drive growth.
Visit WebsitePricing
Paid
Paid
Plans
$90/mo
$270/mo
Custom
—
Popularity
6.3k views
5.4k views
Skill Level
Beginner-friendly
Intermediate
API Available
Platforms
Web
WebAPI
Categories
💬 Customer Support
📊 Data & Analytics💬 Customer Support⚡ Productivity
Features
AI takeoffs: measure areas, lengths, volumes, counts from PDF drawings
Earthworks & subsurface extraction from geotechnical reports
Specs & contract checks across drawings, specs, and codes
Plain English prompt input for takeoff scope
Annotated drawing output with marked-up sources
Export to Excel and annotated PDF
Human-in-the-loop QA review for accuracy
Reusable check templates for pre-construction
Unlimited AI searches & checks on standard agents
Supports scanned, historic, and multi-sheet PDFs
Extract CAD data from PDFs
Cites and opens original documents
Ability to auto-delete uploaded data
Multi-trade takeoffs (capped at 5 per sheet)
Customer Data Platform for unified customer view
Digital Journey Builder for no-code in-app experiences
Customer Health Scoring with customizable models
Gainsight AI for predictive churn and growth recommendations
Playbooks for automated workflow execution
Pulse survey system for targeted feedback
Cockpit interface for daily CS task management
Success Plans for collaborative account strategies
Community and sentiment analytics
Revenue intelligence and expansion tracking