Features
8 clinical ticket labels (Clinical Urgency, PHI Exposure, EHR Integration, etc.)
PHI risk detection and HIPAA breach flagging
Instant escalation triggers
Zero-retention architecture (ticket text discarded after processing)
BAA included on all plans
Webhook integration (no SDK required)
Custom labels (Clinical plan and above)
Compliance flagging (Clinical plan and above)
Priority Support (Clinical plan and above)
Dedicated infrastructure (Critical plan and above)
Quarterly review call (Critical plan and above)
SLA guarantee (Critical plan and above)
98% accuracy on standard tickets
97% accuracy on edge cases
AI-generated pricing intelligence reports from transparency data
Benchmark rate trends and spot anomalies
Row-level visibility traceable to original MRFs
Spreadsheet-like interface for exploring data
Integrates with CRM, RCM, EMR via API
SOC 2 Type II compliant data security
Sample reports for quick evaluation
Processes 15+ trillion rates for deep insights
National coverage of healthcare price data
Utilization data analysis (allowed amount counts)
Physician assistant reimbursement analysis by state
Provider prospecting for network teams
Independent Dispute Resolution (IDR) support
Drug price transparency analysis (with noted gaps)