Features
AI Sales Dialer (preview, power, parallel dialing modes)
Click-to-Call from browser or CRM
Answering Machine Detection
AI Call Summary & Tagging
Call Transcription (multi-lingual)
Talk/Listen Ratio tracking
AI Voice Agents (AI Specialist & AI Receptionist)
Call Flow Designer (IVR, queues, routing)
Real-Time Monitoring & Analytics
Real-time noise cancellation with system-level audio processing
AI Meeting Copilot with GPT-4 summaries and action items
Meeting transcription with speaker identification
Accent conversion for both speaker and listener sides
On-device processing for low latency and privacy
Voice translation in 80+ languages
Call Center AI with voice isolation and after-call summaries
VIVA 2.0 platform for building voice AI agents
Webhook and MCP integration support
Desktop apps for Windows and Mac
Mobile apps for iOS and Android
SOC 2 Type II and GDPR compliance
Voice Security and Speech Analytics (new in 2026)
Compatibility with 800+ communication apps
