Features
Autonomous ticket resolution across chat, email, and voice
AI copilot drafting replies and summarizing conversations
Multi-step reasoning for complex ticket handling
Decision logs for auditability and compliance
Agentic API for custom workflow automation
AI Business Intelligence for actionable support insights
AI Translator supporting 40+ languages
Trains on past tickets, FAQs, knowledge bases
Patented hallucination prevention architecture
Real-time reply drafting and summarization
Automated triage and routing
No-cost 30-day pilot with 1,000 free responses
60-day refund guarantee if resolution rate below 60%
Self-hosted LLM options for enterprises
Dedicated isolated servers per client
Omnichannel inbox: WhatsApp, email, Booking.com, Airbnb, Instagram, Messenger, webchat
AI chatbot trained on your documents, 100+ languages, smart handoff to staff
PMS-triggered guest journey automation (pre-arrival, in-stay upsell, post-checkout review)
WhatsApp Business API campaigns with rich media, CTAs, and broadcast lists
Visual webchat widget with custom branding and AI-powered replies
Multi-property dashboard for hotel chains
Internal notes, team collaboration, shift handover
Mobile app for on-the-go management
QR code generator for WhatsApp opt-in
Dynamic list comparators for advanced guest segmentation
Automated booking confirmations and upsells
AI email co-pilot and review responder
Revenue uplift calculator: 3% booking lift, 12% upsell lift
GDPR compliant with EU hosting
