Features
Real-time live translation in meetings (Zoom, Google Meet, Slack, Microsoft Teams)
Automatic language detection for multiple languages simultaneously
Context-aware translation using uploaded documents and keywords
Personal and organization-wide dictionaries
Team and private workspaces
Concurrent sessions per user
Shareable transcripts with soft limits
NDA and security checklist features (Teams and Enterprise)
Priority email and chat support (Professional plan)
Custom AI/LLMs and dictionary integrations (Enterprise)
SSO, IP allowlist, audit logs, RBAC (Enterprise)
Desktop and mobile app support
Voice conversation support
Voice Agent with AI call handling and routing
AI Chatbot & Search supporting 75+ languages
Workflow automation for permits and licenses
Constituent Relationship Manager (CRM)
Outbound Communications for proactive alerts and notifications
Real-time service performance analytics
ArcGIS integration for spatial data
Municipal code lookup integration
Payment gateway integration
VoIP phone system integration
ADA-compliant accessibility
24/7 self-service across web, mobile, and voice
Automated case routing and escalation
Real-time status updates for residents
Dedicated customer success manager (Unify tier)