Features
Anti-hallucination AI with source citations
Data connectors (websites, documents, videos, helpdesks)
Support for 1,400+ file types
Multi-language support (92 languages)
Customizable chatbot appearance and behavior
Embed on website or live chat
RAG API for custom integrations
SOC 2 Type II and GDPR compliance
Team collaboration and analytics
AI vision for images and PDF pages
MCP server support for agent integrations
Hybrid keyword + vector search
Hosted MCP servers for RAG-powered agents
Unified Search across knowledge base and product data
Customer Intelligence for querying customer-specific info
AI Workflows to automate common resolution tasks
Slack bot for coworker assistance with human approvals
Smart assist for support platforms
Knowledge base gap detection and auto-update with PR generation
Multi-agent orchestration with coordinator agents
No-code visual agent builder
TypeScript SDK for custom agents
Human approvals for agent suggestions
Webhook and schedule-driven agent workflows
MCP-based agent actions (create tickets, update CRMs)
Governance and reporting tools
Pull request creation for documentation updates
