Features
Train on multiple data sources (PDF, DOCX, website)
Real-time conversation analytics
Multi-language support (50+ languages)
Appointment booking integration
Content rephrasing and rewriting
SEO-optimized content generation
API access for custom integrations
Team collaboration workspaces
Unified Search across knowledge base and product data
Customer Intelligence for querying customer-specific info
AI Workflows to automate common resolution tasks
Slack bot for coworker assistance with human approvals
Smart assist for support platforms
Knowledge base gap detection and auto-update with PR generation
Multi-agent orchestration with coordinator agents
No-code visual agent builder
TypeScript SDK for custom agents
Human approvals for agent suggestions
Webhook and schedule-driven agent workflows
MCP-based agent actions (create tickets, update CRMs)
Governance and reporting tools
Pull request creation for documentation updates
