Features
Automatic alert investigation triggered by Slack alerts
Root cause analysis across logs, traces, metrics, and code
2–3 minute average time to root cause with citations
Natural language chat in Slack and web app for follow-ups
Auto-generated pull requests for fixes
Runbook and documentation updates
Linear ticket creation with full context
Rule-based alert noise reduction
Automatic priority ranking by business impact
Related alerts grouped into single incidents
Living knowledge graph mapping system architecture in real-time
Cross-references logs, traces, metrics, and code
Learns over time from feedback and past investigations
20+ integrations with observability and collaboration tools
No code changes required to integrate
AI agent on-call triage and investigation
Co-work with agents during incident resolution
Automatic root cause analysis for complex issues
Background agents for scheduled workflows
Custom agents via MCP, API, and Skills
Tribal knowledge capture from chats and runbooks
Mult-agent council for improved RCA accuracy
SAML SSO, RBAC, and admin controls
Data redaction, encryption, and retention
Activity and support access logging
SOC 2 Type II certification
HIPAA and GDPR compliance
Severity-based vulnerability triage
Integration with Slack and Microsoft Teams
Resolve AI Workbench for collaborative investigation
