Features
Source-grounded retrieval with cited answers
Contradiction detection to surface conflicting facts
No-code chatbot builder (5-minute setup)
Continuous training on website and document content
Lead capture forms and CRM-ready exports
Analytics dashboard (queries, latency, satisfaction, topics)
Custom actions (Calendly, Zendesk, forms)
Multi-channel deployment (web widget, Shopify, Slack, WhatsApp, Telegram)
REST API for custom integrations
Private LLM deployment (Enterprise add-on)
Custom domain support (paid plans)
Role-based team management
Script, iFrame, React, or REST deploy
Knowledge base blending (websites, files, Google Drive, Q&A)
No-code visual workflow builder
Omnichannel deployment (web, phone, mobile)
Low-latency voice (500ms)
High throughput (300k messages/min)
Integrated prototyping and NLU modeling
Entry conditions for playbooks/workflows
Required variables for workflows
Organization-level usage breakdown
Voiceflow Core optimized model (May 2026)
Transcript filtering by workflow and tool
