Features
Source-grounded retrieval with cited answers
Contradiction detection to surface conflicting facts
No-code chatbot builder (5-minute setup)
Continuous training on website and document content
Lead capture forms and CRM-ready exports
Analytics dashboard (queries, latency, satisfaction, topics)
Custom actions (Calendly, Zendesk, forms)
Multi-channel deployment (web widget, Shopify, Slack, WhatsApp, Telegram)
REST API for custom integrations
Private LLM deployment (Enterprise add-on)
Custom domain support (paid plans)
Role-based team management
Script, iFrame, React, or REST deploy
Knowledge base blending (websites, files, Google Drive, Q&A)
Train on PDFs, URLs, help desk integrations, audio & video
Automatic escalation to live agents or helpdesk
Human correction feedback for continuous learning
Multi-provider support (OpenAI, Claude, Gemini, Llama, Deepseek, Perplexity)
Voice and phone AI agents on Turbo plan
Built-in analytics with resolution tracking and coverage gap analysis
GDPR compliant and SOC 2 certified (Enterprise)
5-minute setup, embeddable chat widget
Multi-step workflow automation with conditional branching
Workspace private AI enterprise search
Autonomous resolution rate up to 92% on heavy knowledge bases
Confidence scoring and out-of-scope detection
Multilingual chat responses with custom persona, avatar, tone
Lead capture, qualification, and CRM sync
Integrations with Zendesk, Freshdesk, HubSpot, Salesforce, Slack, Zapier, WhatsApp
