Features
Autonomous resolution of up to 96% of customer inquiries
Action execution: update CRMs, process refunds, manage returns
Self-healing AI with pre-deployment simulations and post-deployment learning
100% grounded responses in business data
Multichannel support (WhatsApp, SMS, web, email, voice)
Enterprise-grade security and compliance for financial services
No engineering or API integration required for setup
Outcome-based pricing (Pay for Success)
Dedicated sales agent for inbound conversion (Closer)
Customer co-pilot for onboarding and training (Navigator)
Contextual compliance with regulatory alignment
Real-time performance optimization via Evals Framework
Proactive re-engagement and retention nudges
Low-code and API options for customization
No-code visual workflow builder
Omnichannel deployment (web, phone, mobile)
Low-latency voice (500ms)
High throughput (300k messages/min)
Integrated prototyping and NLU modeling
Entry conditions for playbooks/workflows
Required variables for workflows
Organization-level usage breakdown
Voiceflow Core optimized model (May 2026)
Transcript filtering by workflow and tool
