Features
Autonomous resolution of up to 96% of customer inquiries
Action execution: update CRMs, process refunds, manage returns
Self-healing AI with pre-deployment simulations and post-deployment learning
100% grounded responses in business data
Multichannel support (WhatsApp, SMS, web, email, voice)
Enterprise-grade security and compliance for financial services
No engineering or API integration required for setup
Outcome-based pricing (Pay for Success)
Dedicated sales agent for inbound conversion (Closer)
Customer co-pilot for onboarding and training (Navigator)
Contextual compliance with regulatory alignment
Real-time performance optimization via Evals Framework
Proactive re-engagement and retention nudges
Low-code and API options for customization
Train on PDFs, URLs, help desk integrations, audio & video
Automatic escalation to live agents or helpdesk
Human correction feedback for continuous learning
Multi-provider support (OpenAI, Claude, Gemini, Llama, Deepseek, Perplexity)
Voice and phone AI agents on Turbo plan
Built-in analytics with resolution tracking and coverage gap analysis
GDPR compliant and SOC 2 certified (Enterprise)
5-minute setup, embeddable chat widget
Multi-step workflow automation with conditional branching
Workspace private AI enterprise search
Autonomous resolution rate up to 92% on heavy knowledge bases
Confidence scoring and out-of-scope detection
Multilingual chat responses with custom persona, avatar, tone
Lead capture, qualification, and CRM sync
Integrations with Zendesk, Freshdesk, HubSpot, Salesforce, Slack, Zapier, WhatsApp
