Features
Real-time copilot with context-aware suggestions
Local audio capture (no bot joins call)
Post-call analytics workspace with structured reports
Auto-scoring of agenda adherence, CTA quality, risks, sentiment
Customizable team playbooks per role
Speaking balance detection
CRM enrichment and syncing
External signal enrichment for contacts
Team performance dashboards with trend analysis
PII redaction and encryption
Role-based access controls
Deployment options: SaaS, VPC, on-prem
Local LLM support for on-prem deployment
Automatic call recording from Zoom, Webex, and more
AI-powered transcription and analytics
Talk-listen ratio tracking
Competitor mention detection
Objection handling analysis
Real-time coaching cues on live calls
Personalized playlists of winning behaviors
Pipeline health dashboards
Team adoption and usage tracking
Salesforce and CRM integration
Slack integration for notifications and snippets
Outreach and SalesLoft integration
Call library with search and filters
Automated email capture and analysis