Features
Real-time copilot with context-aware suggestions
Local audio capture (no bot joins call)
Post-call analytics workspace with structured reports
Auto-scoring of agenda adherence, CTA quality, risks, sentiment
Customizable team playbooks per role
Speaking balance detection
CRM enrichment and syncing
External signal enrichment for contacts
Team performance dashboards with trend analysis
PII redaction and encryption
Role-based access controls
Deployment options: SaaS, VPC, on-prem
Local LLM support for on-prem deployment
Automatic call recording and transcription
Email capture and analysis
Web meeting recording (Zoom, Teams)
AI Tracker agent for buyer response monitoring
Automated follow-ups via AI agents
AI-powered forecast correction and risk flags
AI Trainer for coaching based on real calls
Gong Engage: personalized outreach at scale
Gong Forecast: unbiased pipeline predictions
Gong Enable: scalable rep development workflows
Revenue Graph connecting contacts, accounts, deals
Real-time deal board with next-step recommendations
Role-specific dashboards (AEs, managers, RevOps)
Compliance templates for financial services and healthcare
Custom agents via Revenue Harness
