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Freshchat vs Trag AI
Side-by-side comparison of features, pricing, and ratings
Pricing
Freemium
Freemium
Plans
$0/mo
$15/agent/mo
$0
Popularity
4.9k views
6.3k views
Skill Level
Beginner-friendly
Intermediate
API Available
Platforms
Web
Web
Categories
💼 Business & Finance💬 Customer Support
📊 Data & Analytics💼 Business & Finance🤖 Automation & Agents
Features
Omnichannel messaging (web, mobile, WhatsApp, Facebook Messenger)
AI-driven chatbots (Freddy AI)
Live chat with proactive engagement
Unified agent workspace with customer context
Bot-driven support across channels
Proactive customer journeys
Admin & analytics dashboards
API access for custom integrations
Shared inbox for team collaboration
Canned responses and macros
Visitor tracking and targeting
Automation rules for chat routing
Mobile SDK for native app chat
Multilingual support
RAG-trained AI agents for portfolio analysis
AI-generated trading signals
Optional automated AI trading
Portfolio registration and tracking
Custom AI agent creation (Build Your Own TRAG)
Reward system: earn TRAG tokens for activity
TRAG token airdrop (3,000 TRAG signup bonus)
Points system (3 POINT free on signup)
Activity milestones: post, comment, register etc.
First TRAG Create bonus (1,000 TRAG)
First TRAG Sale bonus (10,000 TRAG)
First TRAG Purchase bonus (10,000 TRAG)
Crypto news and video feed integration
Advisory information service (not broker/asset manager)
Integrations
Freshdesk Omni
Freshdesk
Freshsales
Freshmarketer
WhatsApp
Facebook Messenger
Website widget
Mobile SDK (iOS, Android)